View all listings IT / Technology Support Intern

IT / Technology Support Intern

Complex Media is seeking an IT/Technology Support Intern to join our NYC-based Tech team for the summer semester.

Current and / or former Apple Store employees are HIGHLY encouraged to apply.  Recent ACMT with knowledge of GSX repairs and procedures would be amazing, but is not required.

Responsibilities include:

  • Basic Helpdesk Tickets
  • Imaging with Jamf Casper,
  • Basic Hardware Repair and Maintenance.
  • Recent Mac knowledge is absolutely required; we will not be reviewing candidates without this skill set. 

Areas where experience will help consideration:

  • Apple Certified Mac Technician (ACMT) with knowledge of GSX 
  • Jamf Casper Mac management software experience (CCT or CCA certifications is a plus)
  • Merkai dashboard configuration and network equipment knowledge 
  • Google Apps for Business administration proficiency 
  • Cisco Call Manager (CUCM) phone setup and configuration experience - CCNA is a big plus
  • Active Directory user and group management and binding with Mac
  • Video experience is a plus
  • Adobe CC
  • Final Cut Pro
  • Isilon
  • Xcellis
  • Terrablock    

Complex is a media platform and an online community that publishes the best, most diverse and most relevant voices in culture, period. With over 120 million unique monthly visitors and 1.4B monthly pageviews, Complex makes culture pop from its collection of partners, brands and its hub site Complex.com for one of the most sought after audiences of millennial influencers ever assembled.

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